Important: Customer Services phone line not working
Our main switchboard (020 8937 1234) is not working. This is affecting calls made during the hours of 9am to 5pm, Monday to Friday. We are working hard to fix the problem. In the meantime, there are a number of other ways you can contact us. Thank you for your patience. We are sorry for any inconvenience caused.

Cost of living help and advice
If you are struggling with rising costs or just about getting by, remember you're not alone. Visit our dedicated cost of living hub for support and information on what's available to you. Let's tackle the tough times together.

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